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Mood, Voice and Reality


This short greeting takes on new meanings when times are challenging and people are concerned, troubled and fearful.

When said flat and fast, as an opening gambit or greeting, there is little attention given to the meaning of the message.

When said with relevant care, attention and interest, it opens a dialogue that could increase attention, connection and care for other between people and across groups.

I have often told clients that how you say something is more important than what you say.  And in the currently anxious and unpredictable present, through which we are all living, the how in our conversations with others needs to take centre-stage as never before.

To achieve that active, purposeful vocal-verbal impact use this strategy:

  1. Stop what you are doing.
  2. Consider your message and its desired impact..
  3. Focus on your communication partner or partners in silence.
  4. Make eye contact with members of the group as you scan the room.
  5. As you speak, ensure that your voice and your message are in alignment with each other.
  6. Invite questions.

In our desire to get the message across we can overlook the emotions that are carried within the message.  You’re invited to test this and then check in with me, via the snapshot service, to get some feedback on your impact.

I look forward to hearing from you!

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